Sid Daniels is an assistant Vice President for a company that employs 7,000 people nationwide. He has two veteran deputies below him who have proved their competence over a decade of service, providing IT solutions to local businesses as well as internally. Yet Sid, while using his deputies to cover for him in explaining technical information at board meetings, fails to promote either of them, whether by raise or by public affirmation.
Levita Benoit runs a growing business consulting firm on Chicago’s South Side. She started the company in her home, going from doing everything from securing clients to making her own brochures, to hiring a staff of five. As the business grew, instead of having a bookkeeper she hired a certified CPA as her financial manager. The part-time virtual assistant job is now filled by a bona-fide Administrative Assistant. The staff of five has grown to 30, yet to their great frustration, the new managers’ scope of authority has not grown past that of the original, tightly managed crew. Continue reading